Child Protective Services
provided by Monroe County Department of Human Services
Monroe County Department of Human Services Westfall Road
111 Westfall Road
Rochester NY 14620
Rochester NY 14620
Toll Free:
800-635-1522
(Mandated Reporters Hotline for child abuse and maltreatment reports)
Toll Free:
800-342-3720
(State Child Abuse Hotline (Use this number to report child abuse))
Service/Intake:
585-461-5690
(Information Line/After Hours (Not for reporting child abuse))
Main:
585-753-6298
(Westfall and St. Paul St.)
Hours:
M-F 8:00AM-4:00PM.
Email:
mcdss@monroecounty.gov
* Investigates reports of suspected child abuse and neglect of children.
* Protects children who have been abuse or neglected.
* Provides case management services to families where children have been abused or neglected.
* Protects children who have been abuse or neglected.
* Provides case management services to families where children have been abused or neglected.
Language Access
Eligibility: None.
Application Process: Call for information.
Required Documentation: Call for information.
Fees: Fees assessed for some programs according to parents ability to pay.
Coverage Note: Monroe County.
Languages:
Monroe County Department of Human Services provides income support services, medical assistance and comprehensive services to populations in need.