Adult Protective Services
provided by Monroe County Department of Human Services
Adult Protective Services
691 Saint Paul Street
Rochester NY 14605
Rochester NY 14605
Main:
585-753-6532
Main:
585-753-5893
(Alternate administrative number)
After Hours:
585-461-5698
(Emergency After Hours)
Hours:
M-F 8:00AM-4:00PM.
Limited after hours: M-F 5:00PM-12:00AM.
Weekends and Holidays 1:30PM-12:00AM.
Call 911 after midnight for emergency.
Limited after hours: M-F 5:00PM-12:00AM.
Weekends and Holidays 1:30PM-12:00AM.
Call 911 after midnight for emergency.
* Investigates abuse, exploitation, neglect (by self or caretakers) for older adults.
- Counseling, case management and advocacy.
- Money management/representative payee program.
- Assistance finding alternative living arrangements.
Language Access
Eligibility: Ages 18 years and older. Physical or mental impairments. Unable to function independently without a resource willing/able to care for the person.
Application Process: Call listed numbers.
Required Documentation: Call for information.
Fees: No fee for services.
Coverage Note: Monroe County.
Languages:
Monroe County Department of Human Services provides income support services, medical assistance and comprehensive services to populations in need.