Residential Services

provided by Finger Lakes Area Counseling and Recovery Agency

Map Marker 1

Cadence Square Safe Haven

400 Fort Hill Avenue
Building 14
Canandaigua NY 14424
Main:
585-919-2440
(Safe Haven)
Main:
315-462-9149
(Supportive Living)
Hotline/Warmline:
833-435-2272
(Crisis Line & Access Team)
Hours:
24 hours.
Bus Service:

VA Medical Center stop in Canandaigua.

Email:
marketingandoutreach​@flacra.org
Map Marker 2

Maxwell Hall Community Residence

28 E Main Street
Clifton Springs NY 14432
Hotline/Warmline:
833-435-2272
(Central Intake & Access)
Hours:
24 hours.
Bus Service:

Clifton Springs Spa Apartments stop in Clifton Springs.

Disabilities Access:

Accessible.

Email:
marketingandoutreach​@flacra.org
Map Marker 3

Otte Hall Community Residence

621 Church Street
Newark NY 14513
Main:
315-331-7400
Hotline/Warmline:
833-435-2272
(Crisis Line & Access Team)
Hours:
24 hours.
Bus Service:

Central Park and Church Newark Stop in Newark.

Disabilities Access:

Accessible.

Email:
marketingandoutreach​@flacra.org

* Provides individuals with substance use disorders a safe living environment with support for a successful recovery.
  • 24-hour supervised housing treatment program offers clients individualized education and guidance with activities of daily living, counseling, outpatient treatment and vocational education services.
  • Career development through work readiness programs.
  • Women and children supportive apartments. Residential locations available are:
    • Maxwell Hall - offers 44 units in Ontario County.
    • Otte Hall - offers 23 units in Wayne County.
    • Cadence Safe Haven.

Cultural Competency BadgeCultural Competency

Language Access BadgeLanguage Access

Eligibility: Call for information.

Application Process: Call for information or visit the website.

Required Documentation: Call for information.

Fees: Call for information.

Coverage Note: Monroe, Ontario, Seneca, Schuyler, Wayne and Yates Counties.

Cultural Competency: Signage and advertising for diverse populations, Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served

Languages: Spanish - Staff provides service in language offered, Language line, Materials/literature in language indicated, Website can be translated

 

Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a Behavioral Health Clinic (CCBHC) and a Center of Treatment Innovation (COTI) offering behavioral health care and referral services in 11 counties within the rural Finger Lakes region.