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Upstate Elder Abuse Center

provided by Lifespan of Greater Rochester

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Lifespan of Greater Rochester

1900 S Clinton Avenue
Rochester NY 14618
Toll Free:
866-454-5110
Main:
585-244-8400
Hours:
M-F 8:30AM-4:30PM.
Bus Service:

Public transportation available.

Disabilities Access:

Accessible.

Email:
info​@lifespan-roch.org

* Provides resources and a network of professionals providing support and protection to victims of elder abuse through intervention, education, and services.
  • Intervention in physical, emotional/psychological, and sexual abuse, financial exploitation, and caregiver neglect.
  • No self-neglect cases.
* Provides information and referral hotline for witnesses, friends and family of elderly people who are suspected of being abused.

 

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Language Access BadgeLanguage Access

Eligibility: Person in need age 60 years and older. Anyone who is aware of possible elder abuse for information and referral hotline.

Application Process: Call or walk in for assistance.

Required Documentation: Call for information.

Fees: Most services: donations.

Coverage Note: Monroe, Genesee, Livingston, Ontario, Orleans, Schuyler, Seneca, Wayne, Wyoming, and Yates counties.

Cultural Competency: Signage and advertising for diverse populations, Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served

Languages: Spanish - Language line, Materials/literature in language indicated, Website can be translated

 

Agency will be closed on April 8th, 2024.

Lifespan of Greater Rochester provides older adults and caregivers with information, guidance, and support services. Lifespan also provides training and education for allied professionals, and the community.