Lifeline Special Services Programs
provided by Frontier
Frontier
Toll Free:
800-376-6843
(Information, Customer Service, Repair Service)
Toll Free:
800-342-3377
(Public Service Commission)
Hours:
Repair service: 24 hours.
* Offers telephone services for special populations.
* Offers a discount program for customers on public assistance.
* Provides third-party notification in case of illness or absence from home.
- Individuals who have deafness or hearing impairments, blindness, or physical challenges
* Offers a discount program for customers on public assistance.
- Deferred payment agreements
* Provides third-party notification in case of illness or absence from home.
Language Access
Eligibility: Call for information for specific services. Lifeline customers: Must receive some form of public assistance. SSI, HEAP recipients are also qualified.
Application Process: Call customer service for information.
Required Documentation: Call for information.
Fees: Call for information.
Coverage Note: Genesee, Livingston, Monroe, Ontario and Wayne Counties.
Languages:
Frontier provides telephone services, including discounted telephone services for qualified individuals.