Property Complaints Program
provided by Rochester City Hall
Rochester City Hall
30 Church Street
Rochester NY 14614
Rochester NY 14614
Service/Intake:
585-428-6520
Hotline/Warmline:
585-428-5990
Main:
311
(Within City limits)
Main:
585-428-5990
(Outside City limits)
Hours:
M-F 7:00AM-9:00PM.
SA, SU 9:00AM-5:00PM.
SA, SU 9:00AM-5:00PM.
Email:
info@cityofrochester.gov
* Accepts property complaints against landlords.
* Assists with landlord/tenant problems.
* Informs landlord of violations.
* Informs Housing Unit at DSS. Housing Unit has the ability to withhold rent for tenants who are on public assistance whose landlords refuse to fix property after a reasonable amount of time.
* Assists with landlord/tenant problems.
* Informs landlord of violations.
* Informs Housing Unit at DSS. Housing Unit has the ability to withhold rent for tenants who are on public assistance whose landlords refuse to fix property after a reasonable amount of time.
- Clients referred to their Neighborhood Service Center for specific assistance
Language Access
Eligibility: None.
Application Process: Call for information.
Required Documentation: Call for information.
Fees: No fee for services.
Coverage Note: City of Rochester.
Languages:
Rochester City Hall provides city government offices.