Tele-Serve/Non-Emergency Program
provided by Rochester Police Department
Rochester Police Department Administration
185 Exchange Boulevard
Public Safety Building
Rochester NY 14614
Public Safety Building
Rochester NY 14614
Service/Intake:
311
(Call or Text)
Service/Intake:
585-428-7210
Main:
585-428-9801
(Lake Section, Genesee Street/1099 Jay Street Bldg D)
Main:
585-428-9805
(Clinton Section, Goodman Section/630 N Clinton Avenue)
Main:
585-428-7033
(Chief of Police)
Hours:
24 hours.
* Non-emergency reports over the telephone.
Eligibility: City residents that do not need to see an officer in person, Monroe County residents that live outside the city.
Application Process: None.
Required Documentation: Call for information.
Fees: No fee for services.
Coverage Note: Monroe County excluding the City of Rochester.
Rochester City Police Department aims to work cooperatively with citizens to enforce the laws, preserve the peace, reduce fear, and provide for a safe environment.