Taxpayer Assistance Center

provided by United States Internal Revenue Service - Rochester Office

Map Marker 1

United States Internal Revenue Service - Rochester Office

255 East Avenue
Farash Corporation
Rochester NY 14604
(Rochester office- information only)
(For Individuals)
(Appointment line)
M-F 8:30AM-4:30PM.

* Provides personal tax help when you believe your tax issue can only be handled face-to-face.  This office assists with:
  • Account inquiries (help with letters, notices and levies on your wages or bank account)
  • Adjustments (changes to tax account information or payments)
  • Alien clearances (Sailing Permits)
  • Assistance with Affordable Care Act tax provision questions for individuals 
  • Basic tax law assistance January 2 - April 18 (answers related to your individual Federal Tax Return) (Topics)
  • Check, money order, or cash payment acceptance (Exact Change is required)
  • Form 911, Request for Taxpayer Advocate Service Assistance
  • Help with Form 2290, Heavy Highway Vehicle Use Tax Return (tax law & submission of tax return)
  • Individual Taxpayer Identification Numbers and Form W-7
  • Multilingual assistance (over 150 languages translated)
  • Payment arrangements
  • Procedural inquiries
  • Solutions to tax issues
  • Tax forms (based on availability)

Eligibility: Filing deadline: 4/15 of each year. Extensions available.

Application Process: By appointment only.

Required Documentation: Call for information.

Fees: No fees for service. Interest charged for late payments.

Coverage Note: Livingston, Monroe, Ontario and Wayne counties.

Languages: Multilingual assistance (over 150 languages translated).


The United States Internal Revenue Service is a federal agency responsible for collection of all taxes.