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Information and Referral Services

provided by 2-1-1 Helpline (Allegany, Steuben, Chemung, Yates, Schuyler Counties)**

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2-1-1 Helpline (Allegany, Steuben, Chemung, Yates, Schuyler Counties)**

Toll Free:
800-346-2211
Text Line:
898-211
(Text zip code)
Main:
211
(Local Callers, 24 Hour Line)
Hours:
24 hours.
Email:
211helpline​@ihsnet.org

* Provides general information about and referrals to available human services within the community and specialized information and referrals on volunteer opportunities and transportation resources.
  • No crisis counseling.
* Provides services through phone, and text.

Language Access BadgeLanguage Access

Eligibility: None.

Application Process: Call for help or go to website for chat services or to search online database.

Required Documentation: None.

Fees: No fee for service.

Coverage Note: Chemung, Allegany, Schuyler, Yates and Steuben Counties.

Languages:

 

2-1-1 Helpline is a service of The Institute for Human Services offering 2-1-1 services which includes toll-free, confidential access to community information as well as volunteer opportunities and crisis referrals across Steuben, Chemung, Allegany, Schuyler and Yates Counties.