Medical and Dental Insurance Services
provided by Excellus Blue Cross and Blue Shield
Excellus Blue Cross and Blue Shield
Rochester NY 14647
Customer Service: M-TH 8:00AM-7:00PM.
F 9:00AM-6:00PM.
- Blue Choice Option (Managed Care Medicaid), Essential Plan, Child Health Plus, Qualified Health Plans, BlueCross BlueShield, Blue Advantage, Blue Care, Excellus BlueEPO, Blue, Excellus BlueEPO Balance, Blue Million, Excellus BluePPO, PPO Savings Account, ClassicBlue, Comprehensive, Comprehensive Ultima, Comprehensive Plus, Flexible Spending Account, Medicare Supplemental or MSABlue.
* Offers Compassion Net, which provides palliative care for seriously ill children.
- Professional medical care, medications, social work support, respite care, child care.
* Additional client services include Case Management, Community Connections, and Food and Housing Assistance.
Cultural Competency
Language Access
Eligibility: Varies with plan. Call for information. Compassion Net: Ages 0-100 years. Medicaid (Blue Choice Option), Essential Plan, and Child Health Plus plans are available year-round based on income and household size.
Application Process: Call for information.
Required Documentation: Call for information.
Fees: No fee for services.
Coverage Note: New York State.
Cultural Competency: Signage and advertising for diverse populations, Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served
Languages: American Sign Language, Spanish - Materials/literature in language indicated
Excellus Blue Cross and Blue Shield provides health and dental insurance plans.