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Patient/Family Support Services

Programs that provide support services for patients and their families. Included are offices in hospitals or medical clinics that provide advocacy, social work services, or assistance related to admissions or billing; temporary housing for patients/families; mercy flights; morale boosting activities; and other services that support the ability of patients and their families to cope with illness.

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Found 8 resources (displaying 8)

Mercy Transportation

Thru: Mercy Medical Angels

Eligibility:
None. Online referral only.

Mercy Medical Angels

Norfolk, VA

Thru: Miracle Flights

Eligibility:
Flights are subject to household income eligibility with supporting documentation. Call for more information.
Languages:
Spanish

Miracle Flights

Las Vegas, NV

Patient/Family Housing

Thru: American Cancer Society - Upstate New York Region

Eligibility:
Patients staying at a Hope Lodge must be in active cancer treatment and permanently reside more than 40 miles away from their cancer treatment center.
Map Marker 1

American Cancer Society - Central New York Region

1120 South Goodman Street
Rochester, NY

Map Marker 2

American Cancer Society B. Thomas Golisano Hope Lodge

1120 South Goodman Street
Rochester, NY

Thru: American Cancer Society

Eligibility:
Call for information.

American Cancer Society Regional Office - Rochester

Kennesaw, GA

Hours:
24 hours a day.

Thru: Ronald McDonald House Charities of Rochester, New York

Eligibility:
Families of children 21 years and under receiving medical treatment within area served. Westmoreland House: A referral from a health care provider or social worker, and must live farther 12 miles of the Westmoreland House. House within The Hospital: Children must be inpatient at Strong Memorial Hospital. Family member must be 18 or older to stay here. Family Rooms & Lounge: Open to families of pediatric patients. Mental Health and Wellness Family Room: Open to families of pediatric patients receiving care in the Department of Psychiatry at Strong. Unity Sleeping Rooms: Children must be inpatient at Unity Hospital. Family member must be 18 years or older to stay.
Map Marker 3

Ronald McDonald House Charities of Rochester, New York

333 Westmoreland Drive
Rochester, NY

Personal Health Care Advocate Services

Thru: Health Homes of Upstate New York

Eligibility:
Must be Medicaid eligible​/active Medicaid recipient and have: 2 chronic health conditions (asthma, diabetes, heart disease, COPD, obesity, substance abuse disorder, etc.) OR A single qualifying diagnosis, including serious mental illness (Bipolar Disorder, Schizophrenia, etc.), HIV​/AIDS, and significant behavioral, medical, or social risk conditions that can be addressed through care management.
Languages:
Arabic, Burmese, Karen, Somali, Spanish
Map Marker 4

Health Homes of Upstate New York

1150 University Avenue
Suite 142A
Rochester, NY

Wish Foundations

Thru: Make A Wish

Eligibility:
Ages 2 1​/2-18 years. Have a medically determined life-threatening medical condition at the time of referral.
Map Marker 5

Make A Wish

10 Office Parkway
Suite 500
Pittsford, NY

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