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Case/Care Management

Programs that develop plans for the evaluation, treatment and/or care of individuals who, because of age, illness, disability or other difficulties, need assistance in planning and arranging for services; which assess the individual's needs; coordinate the delivery of needed services; ensure that services are obtained in accordance with the case plan; and follow up and monitor progress to ensure that services are having a beneficial impact on the individual. Case management is a collaborative process characterized by communication, advocacy and resource management to promote high quality, cost-effective interventions and outcomes.

Found 124 resources (displaying 11 - 20)

Aging Services

Thru: JFS Rochester

Eligibility:
Resident of area served. Age 55 and up.
Map Marker 1

Jewish Family Services of Rochester

255 East Avenue
Suite 201
Rochester, NY

Hours:
M-TH 8:30AM-5:00PM. F 8:30AM-3:30PM.

Assistance for Homeless Veterans

Thru: Department of Veterans Affairs Homeless Services

Eligibility:
None.
Map Marker 2

Department of Veterans Affairs Homeless Services

260 Calkins Road
Rochester, NY

Hours:
Walk in: M-F 8:00AM-3:00PM. Hotline: 24 Hours.

Behavioral Health

Cultural Competency Language Access

Thru: East Hill Medical Center

Eligibility:
None.
Map Marker 3

East Hill Medical Center - Genesee

144 Genesee Street
Suite 401
Auburn, NY

Hours:
M, TH 8:00AM-4:30PM. TU 8:00AM-6:00PM. W 8:00AM-7:00PM. F 8:00AM-12:00PM.

Blossom: Modern Home Care Solutions of Western New York

Cultural Competency Language Access

Thru: Blossom: Modern Home Care Solutions of Western New York

Eligibility:
Older adults and individuals with disabilities. Call for more information.
Languages:
Spanish., Spanish
Map Marker 4

Blossom: Modern Home Care Solutions of Western New York

70 Carlson Road
Rochester, NY

Hours:
Office Hours: M-F 8:30AM-4:30PM. Other hours available by appointment. On-call services: 24 hours a day.

Care Management (Health Homes)

Cultural Competency Language Access

Thru: ACR Health

Eligibility:
Eligible Medicaid members with chronic illnesses. Call for information.
Languages:
Spanish, English
Map Marker 5

ACR Health Utica

287 Genesee Street
Suite 200
Utica, NY

Map Marker 6

Q Center

617 W Genesee Street
Syracuse, NY

Care Management

Cultural Competency Language Access

Thru: Trillium Health

Eligibility:
Call for information.
Languages:
American Sign Language, Spanish
Map Marker 7

Trillium Health

259 Monroe Avenue
Rochester, NY

Care Management for Children (Children's Health Home)

Language Access

Thru: People Inc.

Eligibility:
Birth to 21 years of age. Must be enrolled in Medicaid and have 2 chronic health conditions (HIV​/AIDS, Serious Emotional Disturbance or Complex Trauma, and other disabilities).
Map Marker 8

People Inc.

1860 Buffalo Road
Rochester, NY

Hours:
M-F 8:30AM-4:00PM.

Care Management Services

Language Access

Thru: Ibero-American Action League, Inc.

Eligibility:
ADULT: • Age 21 and older. • Medicaid recipient. • Two or more chronic conditions. Chronic conditions may include substance use disorder, asthma, diabetes, heart disease, being overweight, and others. HIV​/AIDS and serious mental illness also qualify. CHILDREN: • Birth to age 21. • Active Medicaid. • Two or more chronic conditions. Chronic conditions may include mental health, substance use disorder, asthma, diabetes, heart disease, being overweight, and others. HIV​/AIDS and having experienced significant trauma can also qualify.
Languages:
Spanish
Map Marker 9

Clifford Avenue Office

218 Clifford Avenue
Rochester, NY

Care Transitions

Cultural Competency Language Access

Thru: Wayne County Department of Aging and Youth

Eligibility:
Individuals at high risk of hospital re-admission.
Map Marker 10

Wayne County Department of Aging and Youth

1519 Nye Road
Suite 300
Lyons, NY

Hours:
M-F 8:00AM-4:30PM. Closed for lunch 12:00 to 12:30.

Case Management

Language Access

Thru: His Branches Community Health Center

Eligibility:
Call for information.
Languages:
English, Spanish
Map Marker 11

19th Ward Location

340 Arnett Boulevard
Rochester, NY

Map Marker 12

Beechwood Location

918 N Goodman Street
Rochester, NY

Cultural Competency BadgeCultural Competency

Language Access BadgeLanguage Access


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