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Child Abuse Hotlines

Programs that provide immediate assistance for parents who have abused or fear they may abuse their children with the objective of defusing the parent's anger and frustration and ensuring the child's future safety through referrals for ongoing support and treatment. Also included may be services for abused children and concerned others who are in need of advice, guidance and/or emotional support. Hotline staff are generally available via telephone, email, chat and/or text.

Found 5 resources (displaying 5)

Monroe County Department of Human Services

Eligibility: None.

Languages: Other language assistance available.

Monroe County Department of Human Services Westfall Road

Map Marker 1 111 Westfall Road
Rochester, NY

Hours: Child Protective: M-F 9:00AM-5:00PM. After hours: 4:00PM-12:00AM. On call: 12:00AM-9:00AM. After hours weekends and holidays: 9:00AM-7:00PM. On call: 7:00PM-9:00AM.

Ontario County Department of Social Services/DSS

Eligibility: None.

Ontario County Department of Social Services Canandaigua

Map Marker 2 3010 County Complex Drive
Canandaigua, NY

Hours: Office: M-F 8:00AM-5:00PM. Hotline: 24 hours.

Childhelp National Child Abuse Hotline

Eligibility: None.

Languages: Language service line available.

Darkness To Light

Eligibility: None.

Languages: Spanish.

4900 O'Hear Avenue
Suite 205
Charleston, SC

Hours: 24 hours.

New York State Office of Children and Family Services

Eligibility: None.

Languages: Access to interpreter services.

Map Marker 3 Capital View Office Park
52 Washington Street
Rensselaer, NY

Hours: 24 hours.

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