2-1-1 /LIFE LINE is a 24/7 crisis/suicide intervention program and Information & Referral (I&R) service serving Monroe, Wayne, Ontario, Livingston, Cayuga and Seneca Counties. We offer assistance and referrals for emergency food, shelter, clothing, crisis counseling, substance abuse issues, employment, financial and legal issues, physical and mental health needs, and more. If you need help, just ask! Dial 2-1-1 or 1-877-FLNY2-1-1 (1-877-356-9211), accessible 24 hours a day, seven days a week, including holidays, with Spanish-speaking telecounselors and telephone translation services available.
2-1-1/LIFE LINE is the hubsite for the 2-1-1 Finger Lakes Region covering 13 counties. In addition to the six counties listed above served 24/7 by 2-1-1/LIFE LINE, the 2-1-1 Finger Lakes region also includes: Allegany, Chemung, Cortland, Schuyler, Steuben, Tompkins and Yates Counties, Click the 2-1-1 Finger Lakes log below for more information about the 2-1-1 Finger Lakes partnership and to find resources for services in these additional counties: