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Must be a member of DHS Team 41 (Community SNAP). Call for information. For cooling assistance, must qualify for HEAP and also have at least one family member with a medical condition exacerbated by heat.

Catholic Charities Family and Community Services HEAP

1460 Lyell Avenue
Suite 400A
Rochester, NY

Hours:

Regular HEAP applications begin Nov. Emergency HEAP applications begin Jan.

Home Energy Assistance Program/HEAP

Thru: Cayuga County Department of Social Services

Eligibility:

Low income or recipient of Temporary Assistance and/or SNAP benefits. Income guidelines apply. Furnace repair: home must be owner-occupied. For cooling assistance, must qualify for HEAP and also have at least one family member with a medical condition made worse by heat.

Cayuga County Department of Social Services

160 Genesee Street
Auburn, NY

Hours:

M-F 8:00AM-5:00PM.

Good Neighbor Fund

Thru: Western Presbyterian Church

Eligibility:

Eligible candidates may apply for assistance one time within 12 months. Resident of area served. Must have exhausted the Department of Social Services, other agencies, and church funds.

Western Presbyterian Church

101 East Main Street
Palmyra, NY

Emergency Services

Thru: Community Action Programs Cayuga/Seneca

Eligibility:

Varies with program. Call for information.

Community Action Programs Cayuga/Seneca - Auburn

89 York Street
Suite 1
Auburn, NY

Community Action Programs Cayuga/Seneca - Waterloo

25 Center Street
Waterloo, NY

Home Energy Assistance Program/HEAP

Thru: Seneca County Division of Human Services

Eligibility:

Low income or recipient of Temporary Assistance and/or SNAP benefits. Income guidelines apply. Furnace repair: home must be owner-occupied. For cooling assistance, must qualify for HEAP and also have at least one family member with a medical condition made worse by heat.

Seneca County Division of Human Services

1 DiPronio Drive
Waterloo, NY

Hours:

M-SU 8:30AM-5:00PM.

Home Energy Assistance Program

Thru: Lifespan of Greater Rochester

Eligibility:

Low-income individuals ages 60 years and older who do not receive temporary assistance or SNAP benefits. If recipient of temporary assistance or SNAP benefits, then contact worker.