211/LIFE LINE is a free, 24-hour confidential phone, chat, text service, and searchable online database. We are proud to bring a compassionate approach to providing information, referral and crisis/ suicide prevention services for Monroe, Wayne, Ontario, Livingston, Cayuga, and Seneca Counties.
211/LIFE LINE is a lead organization for the 2-1-1 Finger Lakes Region working in partnership with Institute for Human Services and Human Service Collation serving Steuben, Chemung, Schuyler, Allegany, Yates, Tompkins, and Cortland Counties.
211/LIFE LINE has been fully vetted by a number of oversight bodies and has been accredited in the areas of Information & Referral Services and Suicidology for 20+ years and in 2013 we added Online Emotional Support accreditation.
Hear stories directly from our 211/LIFE LINE frontline staff and leadership helping community members during the COVID 19 pandemic.