211/LIFE LINE has been experiencing very high call volumes due to the recent Senior Restaurant Grant and other services related to COVID-19. Please be patient as we are working to get to everyone as soon as possible.
Please do NOT use this form if you are in crisis. To reach a telecounselors for assistance, dial 211, text your ZIP code to 898-211, or use our online chat.
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Looking to update or add your agency information in the 2-1-1/LIFE LINE Community Resource Database? Click here.
Or you may send the information via mail to:
2-1-1/LIFE LINE
Attn: Resource Department
Goodwill of the Finger Lakes
422 South Clinton Avenue
Rochester, NY 14620