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Contact 211 Lifeline About Inclusion

Looking to update or add your agency information in the 2-1-1/LIFE LINE Community Resource Database? Please submit your request below.

All fields are required

Organization Name:
Your Job Title in Organization:

Indicate what needs to be added or changed:

For accreditation purposes, we will keep your information on file, however that information will not be given to people who contact us and will only be used internally to verify the information as needed in the future. If you are not the appropriate person to contact for updating, please email us below and let us know.

Or you may send the information via mail to:

Attn: Resource Department
Goodwill of the Finger Lakes
422 South Clinton Avenue
Rochester, NY 14620

Suggest or Add a Program/Agency

If you would like to suggest or add a program/ agency to our resource database, check out our Inclusion/Exclusion Policy (PDF).


Want to learn more about 2-1-1/LIFE LINE? Have one our team members present to your agency, community group, association, etc. Please submit your request through email at to make arrangements.

Our Numbers

View information on the most pressing needs in your community through 2-1-1 Counts. Access the 2-1-1 Counts Dashboard for information about the most pressing needs in the 2-1-1/LIFE LINE service region of Monroe, Wayne, Ontario, Livingston, Cayuga, and Seneca counties.

211 Counts