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Welcome to our 211/LIFE LINE website! Special thanks to the Genesee Valley Health Partnership for their support and sponsorship for the new website, allowing community members and professionals to navigate essential resources in a few clicks!
Genesee Valley Health Partnership

Check out our Community Impact in 2017!

See 2-1-1 By the Numbers 2017 (PDF)
2-1-1 Impact for Monroe County (PDF)

Print your own 211/LL Cards & Flyers!
Available in both English and Spanish!
Print Cards (PDF)
Educator Ad (PDF)
Social Worker Ad (PDF)
Counselor Ad (PDF)

Connect with GROW Rochester!
Connect with GROW Rochester

Looking for Children’s early screening for developmental challenges? GROW is a resource for any 3-year-old child for screening within the City of Rochester / Monroe County

Need help?

Need help or want to help the effort to end homelessness?

Rochester Homeless
Livingston County, NYS

Livingston County Highlights for December

With the Holiday season right around the corner, check out some holiday baskets/ toy assistance in Livingston County. To mention a few the Lima Food Pantry, Catholic Charities of Livingston County, & Dansville Ecumenical Food Pantry! Thank you for bringing more hope into the holiday season!

Mental Health

Mental Health

Mental Health Association
Bullying–LBGT Youth / those perceived with Different Sexual Orientations (PDF)


Have I got a Problem?
Connect videos, web resources, and information on mental health and addiction.

Need some coping skill suggestions?

Teen on bench

A List of Coping Skills for Anger, Anxiety, and Depression
Positive Coping Skills

Understanding more about Self-Harm
Help Guide

Tips for coping with Self-Harm
Coping Strategies by Cornell (PDF)

Unstress yourself
Worksheets for Coping Skills
Find Resources

Looking to find resources in your area? You can search our online Community Resource Database with over 6,000 listings of community, social, and government services.

1. Click on popular topics above

2. Enter in your own search term above

3. Browse all topics (top link)

4. Dial 2-1-1 or 1-877-356-9211

5. For TTY 585-275-2700

6. Chat with us (click Chat button)

Chat Available Monday-Sunday, 8am-11pm
Chat available Mon-Sun, 8am-11pm
TEXTING available starting November 15th
Mon-Fri, 9am-3pm for information and referrals!

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Text us Monday through Friday 9a-3p for information and referrals!

Tuesday, December 11, 2018 12:14 pm

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Looking to print materials for your clients about 2-1-1? See our home page to get free PDFs! https://211lifeline.org/

Tuesday, December 11, 2018 9:39 am

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Mobile Food Pantry locations this week: TUESDAY 12/11/18 Seneca County: - South Seneca Food Pantry: 7137 Main St Ovid 14521 (3-5 PM) Wayne County: - United Church of Marion: 3848 North Main St Marion 14505 (4-5:30 PM) WEDNESDAY 12/12/18 Seneca County: - Seneca House of Concern: 35 State St Seneca Falls 13148 (2:30-4:30 PM) Wayne County: - Sodus Intermediate School: 54 Mill Street, Sodus, NY 14551 (4-5:30 PM) THURSDAY 12/13/18 Wayne County: - Lyons Community Center: 9 Manhattan Street Lyons 14489 (4-5:30 PM) FRIDAY 12/14/18 Livingston County: - Jones Hall - 366 Leicester Rd, Caledonia 14423 (5:30-7:30 PM) SATURDAY 12/15/18 Monroe County: - HOPE Lutheran Church: 1301 Vintage Lane (12-4 PM)

Monday, December 10, 2018 7:45 am

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We were so excited to welcome New York State Assemblyman Mark Johns, and representatives from the offices of New York State Assemblyman Brian Kolb, Assemblymember Harry Bronson, Assemblyman Peter Lawrence, and New York State Senator Patrick Gallivan, and our good friend New York State Senator Joe Robach, along with a representative from the Office of Children and Family Services (OCFS) regional office to a meeting to learn more about the 2-1-1 service and why it is a vital tool for the State and local municipalities. While at our office, our guests were able to observe a live 2-1-1 call. It was a very informative session.

Wednesday, December 05, 2018 2:04 pm

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211 Counts
2-1-1 Counts displays an interactive summary data for 211 call center requests and needs.

422 South Clinton Avenue
Rochester, NY 14620

Looking to add or update your information in the 2-1-1/LIFE LINE Community Resource Database click here.

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