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Welcome to our 211/LIFE LINE website! Special thanks to the Genesee Valley Health Partnership for their support and sponsorship for the new website, allowing community members and professionals to navigate essential resources in a few clicks!



Looking to give back in a meaningful way, come volunteer for our program responding to individuals in crisis through various opportunities, click here to learn more and apply.

ABVI Brighter Views

ABVI Brighter Views

Connect with others experiencing vision loss, and learn from our Vision Rehabilitation Team on how to use your eyesight to your fullest advantage. Check out Brighter Views!

To connect with this service, please call 585-642-6386 or email BrighterViews@goodwillfingerlakes.org

Check out our Community Impact in 2018!

See 211 By the Numbers 2018 (PDF)
211 Impact for Monroe County (PDF)
211 Impact for Ontario County (PDF)
211 Impact for Wayne County (PDF)

Print your own 211/LL Cards & Flyers!
Available in both English and Spanish!
Print Cards (PDF)
Educator Ad (PDF)
Social Worker Ad (PDF)
Counselor Ad (PDF)

Connect with GROW Rochester!
Connect with GROW Rochester

Looking for Children’s early screening for developmental challenges? GROW is a resource for any 3-year-old child for screening within the City of Rochester / Monroe County

Need help?

Need help or want to help the effort to end homelessness?

Rochester Homeless
Suicide Prevention Awareness Month

September is Suicide Prevention Awareness Month, specifically Tuesday the 10th is World Suicide Prevention Day. At 211/LIFE LINE we want to empower our community members with tools to support themselves or loved ones they are concerned about who might be struggling with thoughts of suicide.

Livingston County, NYS

Livingston County Highlights

With the holidays around the corner, check out where you can find holiday baskets and meals for Thanksgiving and Christmas.

Mental Health

Mental Health

Mental Health Association
Bullying–LBGT Youth / those perceived with Different Sexual Orientations (PDF)


Have I got a Problem?
Connect videos, web resources, and information on mental health and addiction.

Need some coping skill suggestions?

Teen on bench

A List of Coping Skills for Anger, Anxiety, and Depression
Positive Coping Skills

Understanding more about Self-Harm
Help Guide

Tips for coping with Self-Harm
Coping Strategies by Cornell (PDF)

Unstress yourself
Worksheets for Coping Skills
Find Resources

Looking to find resources in your area? You can search our online Community Resource Database with over 6,000 listings of community, social, and government services.

1. Click on popular topics above

2. Enter in your own search term above

3. Browse all topics (top link)

4. Dial 211 or 1-877-356-9211

5. Text your zip code to TXT-211 between Mon-Fri 9am-3pm for information and referrals

6. Chat with us (click Chat button)

Chat Available Monday-Sunday, 8am-11pm
Chat available Mon-Sun, 8am-11pm
Mon-Fri, 9am-3pm for information and referrals!

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211 Counts
2-1-1 Counts displays an interactive summary data for 211 call center requests and needs.

422 South Clinton Avenue
Rochester, NY 14620

Looking to add or update your information in the 211/LIFE LINE Community Resource Database click here.

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