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Welcome to our 211/LIFE LINE website! Special thanks to the Genesee Valley Health Partnership for their support and sponsorship for the new website, allowing community members and professionals to navigate essential resources in a few clicks!
Genesee Valley Health Partnership

SNAP & Government Shutdown Impact Information

Check out our Community Impact in 2017!

See 2-1-1 By the Numbers 2017 (PDF)
2-1-1 Impact for Monroe County (PDF)

Print your own 211/LL Cards & Flyers!
Available in both English and Spanish!
Print Cards (PDF)
Educator Ad (PDF)
Social Worker Ad (PDF)
Counselor Ad (PDF)

Connect with GROW Rochester!
Connect with GROW Rochester

Looking for Children’s early screening for developmental challenges? GROW is a resource for any 3-year-old child for screening within the City of Rochester / Monroe County

Need help?

Need help or want to help the effort to end homelessness?

Rochester Homeless
Livingston County, NYS

Livingston County Highlights for February

With Tax Season right around the corner, make sure to file your taxes! To get some help, you can reach out to SUNY Geneseo Volunteer Income Tax Assistance (VITA) Program by calling 585-243-7520. The program is available until March 31, 2019.

Mental Health

Mental Health

Mental Health Association
Bullying–LBGT Youth / those perceived with Different Sexual Orientations (PDF)


Have I got a Problem?
Connect videos, web resources, and information on mental health and addiction.

Need some coping skill suggestions?

Teen on bench

A List of Coping Skills for Anger, Anxiety, and Depression
Positive Coping Skills

Understanding more about Self-Harm
Help Guide

Tips for coping with Self-Harm
Coping Strategies by Cornell (PDF)

Unstress yourself
Worksheets for Coping Skills
Find Resources

Looking to find resources in your area? You can search our online Community Resource Database with over 6,000 listings of community, social, and government services.

1. Click on popular topics above

2. Enter in your own search term above

3. Browse all topics (top link)

4. Dial 2-1-1 or 1-877-356-9211

5. For TTY 585-275-2700

6. Chat with us (click Chat button)

Chat Available Monday-Sunday, 8am-11pm
Chat available Mon-Sun, 8am-11pm
TEXTING available starting November 15th
Mon-Fri, 9am-3pm for information and referrals!

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Mobile Food Pantry locations this week: TUESDAY 2/19/19 Seneca County: - South Seneca Food Pantry: 7137 Main St Ovid 14521 (3-5 PM) WEDNESDAY 2/20/19 Monroe County: - SWEM: 350 Chili Ave Rochester (9-11 AM) - Community Christian Church: 2647 Chili Avenue Rochester 14624 (4-5:30 PM) THURSDAY 2/21/19 Wayne County: - Covenant Life: 1574 Hennessey Road Ontario 14519 (5-7 PM) SATURDAY 2/23/19 Monroe County: - Hamlin Town Hall: 1658 Lake Road Hamlin 14464 (9-11 AM) Livingston County: - Springwater Fire Department: 8145 South Main St Springwater 14560 (10-11:30AM)

Monday, February 18, 2019 8:25 am

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Due to the government shutdown, there is a large gap between issuance of SNAP dollars, and families who really on SNAP benefits who are struggling to stretch their food budget. To respond to this need, Foodlink will be hosting emergency food distributions in the City of Rochester and Surrounding Counties from Monday February 18th to Saturday the 23rd. For more information, Dial 2-1-1, text 898-211 during our operating hours, or visiting FOODLINKNY.ORG

Friday, February 15, 2019 6:11 pm

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Looking to print materials for your clients about 2-1-1? See our home page to get free PDFs! https://211lifeline.org/

Tuesday, February 12, 2019 10:09 am

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Monday, February 11, 2019 2:29 pm

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211 Counts
2-1-1 Counts displays an interactive summary data for 211 call center requests and needs.

422 South Clinton Avenue
Rochester, NY 14620

Looking to add or update your information in the 2-1-1/LIFE LINE Community Resource Database click here.

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