Financial and Homeless Assistance Services

thru: Ontario County Department of Social Services/DSS

Face to face interviews currently not required. Individuals who appear at either DSS office will be asked to drop off their application/documentation and leave a phone number where they can be reached for an interview. Staff will continue to be on-site or working from home to process benefits.

Provides public assistance through the following programs:

  • SNAP (Food stamps).
  • Medicaid.
  • Rent payment assistance.
  • Benefit information can be found at

Offers emergency housing for individuals and families.

Provides assistance to teenage runaways.

Provides fraud investigation services.

  • Reviews information and investigates complaints of welfare fraud.

Eligibility: Resident of Ontario County. Assistance to teenage runaways: Ages 16 and over. Must meet certain eligibility guidelines. Varies according to program. Call for information.

Application Process: Call for information. Walk in.

Required Documentation: Call for information.

Fees: No fee for services.

Coverage Note: Ontario County.

Languages: Spanish.


This program is offered here:

Ontario County Department of Social Services Canandaigua

Map Marker 1
3010 County Complex Drive
Canandaigua NY 14424
After Hours:
(Shelter and/or Food)
Toll Free:
M-F 8:30AM-5:00PM.
Bus Service:
CATS bus stops at the office every 2 hours.
Disabilities Access:
Wheelchair Accessible.


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