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NYC311/211

thru: New York City 311

Provides access to New York City government services and information. 

Provides Health and human services information and referrals. 

Accepts Non-emergency calls. 

Cultural Competency BadgeCultural Competency

Language Access BadgeLanguage Access

Eligibility: None.

Application Process: Call for information.

Required Documentation: None.

Fees: No fee for services.

Coverage Note: Manhattan, Bronx, Brooklyn, Staten Island and Queens Counties.

Cultural Competency: Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served

Languages: Other language assistance available for 170 languages. - Language line, Website can be translated

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This program is offered here:

Main:
(Calls from outside New York Ciity and borough)
Main:
(From any New York City borough, 24 Hour)
Text Line:
TDD/TTY:
(24 hour line)
Main:
(From any New York City borough, 24 Hour Line)
Main:
(Calls from outside New York City and boroughs, 24 Hour Line)
Hours:
24 hours.

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Staff

Joe Morrisroe
Deputy Commissioner
jmorrisroe@oti.nyc.gov
212-504-4626

Julane Lowe
Director of Planning - NYC311
jlowe@oti.nyc.gov
212-504-4044

more agency info

Program Categories

211 Systems


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