Lifeline Program
thru: Spectrum
• Offers a credit toward monthly residential voice service for eligible individuals.
Eligibility: You or a dependent receive low income benefits under certain programs or if your total household income is below 135% of the federal poverty guidelines.
Application Process: Complete application available online and mail, fax or drop off to closest location.
Required Documentation: Call for information.
Fees: No fee for service.
Coverage Note: Cayuga, Livingston, Monroe, Ontario, Seneca and Wayne Counties.
This program is offered at multiple sites:
Spectrum - Brockport
![Map Marker 1](/images/2021/icon/1.png)
4756 Lake Rd S
Brockport NY 14420
Brockport NY 14420
Toll Free:
Toll Free:
Hours:
M-F 9:00AM-6:00PM.
SA 9:00AM-5:00PM.
SA 9:00AM-5:00PM.
Spectrum - East Rochester
![Map Marker 2](/images/2021/icon/2.png)
349 W Commercial Street
East Rochester NY 14445
East Rochester NY 14445
Toll Free:
Toll Free:
Hours:
M-SA 10:00AM-6:00PM.
SU 12:00PM-5:00PM.
SU 12:00PM-5:00PM.
Spectrum - Mount Hope
![Map Marker 3](/images/2021/icon/3.png)
1393 Mt Hope Avenue
Suites H and I
Rochester NY 14620
Suites H and I
Rochester NY 14620
Toll Free:
Toll Free:
Hours:
M-SA 10:00AM-8:00PM.
SU 12:00PM-5:00PM.
SU 12:00PM-5:00PM.
Spectrum - Webster
![Map Marker 4](/images/2021/icon/4.png)
980 Ridge Road
Webster NY 14580
Webster NY 14580
Toll Free:
Toll Free:
Hours:
M-SA 10:00AM-6:00PM.
SU 12:00PM-5:00PM.
SU 12:00PM-5:00PM.