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Central New York Legal Helpline

Provides assistance for these types of legal problems:

  • Consumer Problems:
    • Frozen bank accounts. 
    • Debt problems. 
    • Student loans. 
    • Identity theft. 
    • Car problems. 
    • Utility shutoffs. 
    • Other consumer problems. 
  • Housing Problems:
    • Evictions. 
    • Lockouts. 
    • Security deposits. 
    • Repair problems. 
    • Subsidized housing. 
    • Foreclosures. 
    • Other housing problems. 
  • Divorce and Other Family Matters:
    • Child support. 
    • Custody. 
    • Child protective matters. 
    • Guardianship. 
    • Domestic violence. 
  • Other Issues:
    • Access to healthcare. 
    • Unemployment benefits. 
    • Welfare, Medicaid and Food Stamps and other public benefits. 
    • Special education and other school issues. 
    • Disability discrimination and other disability issues. 
    • Elder law. 

Cultural Competency BadgeCultural Competency

Language Access BadgeLanguage Access

Eligibility: Varies with service. Call for information.

Application Process: Call the hotline.

Required Documentation: None.

Fees: No fee for service.

Coverage Note: Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Otsego, and Oswego Counties.

Cultural Competency: Signage and advertising for diverse populations

Languages: Spanish, French, Haitian Creole, Arabic, Thai, Vietnamese, Russian, Somali- Staff provides service in language offered, Language line

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