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Housing Services

thru: Ronald McDonald House Charities of Rochester, New York

Provides a "home-away-from-home" through temporary lodging for families of seriously ill or injured children who are in Rochester area hospitals.
  • Westmoreland House (Located 5 minutes away from Golisano Children's Hospital): 24 private rooms with full bathroom, cooking and laundry facilities, fitness room, free meals, snacks ,and play areas.
  • House within The Hospital (Located within Strong Memorial Hospital connected to Golisano Children's Hospital: 7 private rooms with full bathroom, laundry facilities, living room, free meals and snacks.
  • Family Room (Located in the lobby level of Golisano Children's Hospital at Strong): Laundry room, shower, beverages, healthy snacks, and fresh-baked goods available.
  • Family Room (Located on the first floor of Unity Hospital across from the gift shop): Respite space includes beverages and healthy snack. Includes 2 overnight rooms for families. 
  • Family Lounge (Located on the 3rd floor at Rochester General Hospital): Coffee, cold beverages, healthy snacks, and fresh-baked goods available.
  • Mental Health and Wellness Family Room: Laundry facilities, cold beverages, healthy snacks, fresh-baked goods with daily access to the House within the Hospital and showering area near the Family Room.
              

Eligibility: Families of children 21 years and under receiving medical treatment within area served. Westmoreland House: A referral from a health care provider or social worker, and must live farther 12 miles of the Westmoreland House. House within The Hospital: Children must be inpatient at Strong Memorial Hospital. Family member must be 18 or older to stay here. Family Rooms & Lounge: Open to families of pediatric patients. Mental Health and Wellness Family Room: Open to families of pediatric patients receiving care in the Department of Psychiatry at Strong. Unity Sleeping Rooms: Children must be inpatient at Unity Hospital. Family member must be 18 years or older to stay.

Application Process: Referral must be made through doctors, nurses or social workers. Call for information.

Required Documentation: Call for information.

Fees: No fee for service.

Coverage Note: Monroe County.

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This program is offered here:

Hours:
M-SU.
Staffed 24 hours a day.
Bus Service:
Public Transportation Available (RTS). University of Rochester Shuttle service to and from the Golisano Children's Hospital. Van transportation available to the hospital.
Disabilities Access:
Ramps. Rooms are accessible.

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Staff

Danielle Howard
Vice President of Programs
danielleh@rmhcrochester.org
585-442-5437 ext. 2011

more agency info

Program Categories

Patient/Family Housing


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