Shelter Program

thru: Family Promise of Greater Rochester

• Provides short term emergency housing/shelter and case management for homeless families with children (up to 18 years old).

Six families may be accommodated at scattered-site apartments.
Adults must engage in housing search or job search and follow guidelines of the program.

Cultural Competency

Language Access

Eligibility: Call for information.

Application Process: Pre-screening is done over the phone. Intake arranged with family if qualified.

Required Documentation: Paystubs or income verification, if working.

Fees: No fee for service.

Coverage Note: Monroe County.

Cultural Competency: Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served

Languages: Spanish.- Staff provides service in language offered, Staff provides in-person interpreter, Materials/literature in language indicated, Website can be translated