Upstate Connect
thru: SUNY Upstate Medical University
• Operates a phone line answered by registered nurses.
- Answers health related question and questions after discharge from one of the Upstate University's hospitals.
- Triage injury or illness for clients with no PCP.
- Referrals to providers.
Cultural Competency
Language Access
Eligibility: None.
Application Process: Call the phone line.
Required Documentation: None.
Fees: No fees for service.
Coverage Note: Cayuga, Tompkins, Broome, Chenango, Cortland, Jefferson, Lewis, Onondaga, Oswego, Saint Lawrence, Oneida, Madison, Herkimer and Tioga Counties.
Cultural Competency: Cultural competency, diversity, equity, and inclusion training for staff
Languages: - Language line
