Community Support Team and Victim Assistance Services
thru: City of Rochester Department of Recreation and Human Services
• Helps people in crisis, traumatic, or victim situations by giving them information and help:
- Information about where to find community resources like basic needs, housing, food and other resources
- Domestic Violence Specialist available
- Talks with people to help them feel better, counseling support
- Provides case management
- helps spread info and awareness about orders to stay safe and get legal support
- Helps with going to court, including transportation
- Information and Support for victims
- Helps community members apply for funds for help and with paying back items stolen or damaged
- Helps encourage community outreach and learning
- Helps victims access support from the Office of Victim Services
Cultural Competency
Language Access
Eligibility: Residents of area served experiencing crisis, trauma, and victimization in need of support and resource information.
Application Process: Drop in or call to schedule an appointment.
Required Documentation: Call for information.
Fees: No fee for services.
Coverage Note: City of Rochester.
Cultural Competency: Signage and advertising for diverse populations, Staff reflects population served
Languages: Spanish- Staff provides service in language offered, Materials/literature in language indicated, Website can be translated
This program is offered here:
Rochester Department of Recreation and Human Services
Rochester NY 14604
Staff
Alia Henton-Williams
Manager, Crisis Intervention Services Unit
Alia.Henton-Williams@cityofrochester.gov
585-428-1303
Steve Carter
Supervisor, Community Support Team
Steven.Carter@cityofrochester.gov
585-428-6890
