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Abuse Services

Offers crisis counseling for all victims of domestic violence. 

  • Hotlines for victims, concerned family, friends, and the general community in domestic violence situations or know someone who is. 

Offers a shelter for victims of domestic violence and their children. 

  • No maximum number of children that may be brought into the shelter; if number exceeds beds available, other arrangements will be made. 
  • If no beds available, other arrangements can be made. 
  • Can provide services for male victims of domestic violence and their children. 
  • Collect calls accepted. 

Provides advocacy for out-of-county emergency shelter support. 

Offers support groups for victims of domestic violence. 

Offers Court Advocacy: 

  • Court accompaniment with on-site advocate at family court. 
  • Help with securing orders of protection. 
  • Legal representation. 

Personal advocacy to obtain needed services. 

Emotional and Transitional Support Services. 

  • Information and counseling and support services. 

Offers the Domestic Violence Prevention Education Program. 

  • For preschool, elementary, middle school, high school, and college students, community youth programs, parents, and businesses. 

Provides transportation by police or some other form may be provided as appropriate. 

Provides a hotline for Jewish women in domestic violence situations (Sara Line). 

Cultural Competency BadgeCultural Competency

Language Access BadgeLanguage Access

Eligibility: Emergency shelter: Survivors of domestic violence and their children (ages birth-18 years of age or up to 21 if special needs).

Application Process: Call, text, or chat online.

Required Documentation: Call for information.

Fees: Emergency shelter: No fees to client.

Coverage Note: Monroe County.

Cultural Competency: Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served

Languages: Spanish, American Sign Language- Staff provides service in language offered, Language line

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This program is offered here:

Rochester NY 14604
Text Line:
(585-348-SAFE)
Crisis Line:
Crisis Line:
(585-222-SAFE)
Hours:
24 hours.

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Staff

Meaghan de Chateauviuex
President & CEO
MeaghanD@WillowCenterNY.org

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