311 Services
thru: Rochester City Hall
• Provides information on the following environmental services:
• Reporting of non-emergency crimes.
• Offers the Carbon Monoxide and Smoke Detectors Landlord program.
- Refuse and recycling collection.
- Commercial refuse.
- Street lighting.
- Graffiti removal.
- Dead animal removal.
- Bridge maintenance.
- Snow and ice removal.
- Street and sidewalk repair.
- Leaf collection.
- Vacant lot maintenance.
- Water billing, quality, emergencies and meter readings.
- Public work services.
• Reporting of non-emergency crimes.
• Offers the Carbon Monoxide and Smoke Detectors Landlord program.
- Tenants can contact for information about the program. Property landlord has to apply for the city to do the installation of the detectors
Cultural Competency
Language Access
Eligibility: Call for information. Carbon Monoxide Detectors and Smoke Alarms program: Landlord of property has to call, and income has to be under 22,000 a year.
Application Process: Call for information.
Required Documentation: Call for information.
Fees: Call for information.
Coverage Note: City of Rochester.
Cultural Competency: Staff reflects population served
Languages: - Language line
This program is offered here:
Rochester City Hall
30 Church Street
Rochester NY 14614
Rochester NY 14614
Service/Intake:
Service/Intake:
Hours:
M-F 7:00AM-9:00PM.
SA, SU 9:00AM-5:00PM.
SA, SU 9:00AM-5:00PM.
Email: