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Insurance Enrollment, Navigation, and Consumer Health Advocacy (CHA)

thru: ACR Health

Offers assistance in enrolling through the NY State of Health (Health Insurance Exchange). 

 Answers questions about eligibility for Medicaid and NY State of Health. 

Helps individuals and families select health plans, including Qualified Health Plans, Essential Plan, Medicaid, and Child Health plus through the NY State of Health Official Health Plan Marketplace. 


 

Cultural Competency BadgeCultural Competency

Language Access BadgeLanguage Access

Eligibility: Varies with service. Call for information.

Application Process: Call to be connected to a navigator.

Required Documentation: Call for information on eligibility.

Fees: No fee for services.

Coverage Note: Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego and St Lawrence Counties.

Cultural Competency: Cultural competency, diversity, equity, and inclusion training for staff

Languages: Spanish- Staff provides service in language offered, Language line

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This program is offered at multiple sites:

ACR Health Utica

Map Marker 1
287 Genesee Street
Suite 200
Utica NY 13502
Toll Free:
Hours:
M-F 8:30AM-4:30PM.

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Q Center

Map Marker 2
617 W Genesee Street
Syracuse NY 13204
Toll Free:
Hours:
M-F 8:30AM-4:30PM.

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Staff

Kaitlin Zimmer
Insurance Program Manager
kzimmer@acrhealth.org
315-475-2430

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