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Adult Protective Services


* Investigates abuse, exploitation, neglect (by self or caretakers) for older adults.
  • Counseling, case management and advocacy
  • Money management/representative payee program
  • Assistance finding alternative living arrangements

Eligibility: Ages 18 years and older. Physical or mental impairments. Unable to function independently without a resource willing/able to care for the person.

Application Process: Call listed numbers.

Fees: None.

Coverage Note: Monroe County.

Languages: Other language assistance available.

This program is offered at this site:

Map Marker 1 Adult Protective Services

691 St. Paul Street
Rochester NY 14605
Alternate administrative number
M-F 8:00AM-5:00PM. Limited after hours: M-F 5:00PM-12:00AM. Weekends and Holidays 1:30PM-12:00AM. Call 911 after midnight for emergency.

Get directions

Map Marker Agency

Monroe County Department of Human Services

Monroe County Department of Human Services provides income support services, medical assistance and comprehensive services to populations in need.

111 Westfall Road
Rochester NY 14620

Hours: M-F 8:00AM-4:00PM

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