Child Support Collection Unit Program

thru: Ontario County Department of Social Services/DSS

Obtains, collects and enforces child support orders. 
  • Establishment of paternity. 
  • Location of absent parent. 
  • Does not assist with alimony issues. 

Eligibility: Resident of Ontario County to file. All calls for child support assistance must be made through the New York State toll free line.

Application Process: Call or walk-in.

Required Documentation: Bring legal documents to appointment (birth certificate, divorce papers, etc.).

Fees: No fee for services.

Coverage Note: Ontario County.


This program is offered here:

Ontario County Department of Social Services Canandaigua

Map Marker 1
3010 County Complex Drive
Canandaigua NY 14424
Toll Free:
(Child Support Assistance)
Toll Free:
M-F 8:30AM-5:00PM.
Bus Service:
CATS bus stops at the office every 2 hours.
Disabilities Access:
Wheelchair Accessible.


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