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FACIT Program


* Responds to cases involving domestic disputes, mental health issues, landlord tenant problems, child abuse, juvenile delinquency, needs of the elderly and similar concerns. FACIT counselors also intervene as a Crisis Response Team in critical incidents such as deaths due to a homicide, suicides, SIDS, and accidents.  

Eligibility: Be in crisis as stated.

Application Process: For crisis situations, call Rochester City Police. Police will decide if FACIT should be contacted. For information about FACIT or other referral information, call number listed.

Required Documentation: Call for information.

Fees: No fee for service.

City of Rochester. Consultation by phone.

Rochester Police Department

Rochester City Police Department. See sites for FACIT, City/Crime Line/Drug Hotline, Victim Assistance Unit, Teleserve/non-emergency/911, Administration.

185 Exchange Boulevard
Public Safety Building
Rochester NY 14614

Website: www.cityofrochester.gov/police

Hours: 24 hours



185 Exchange Boulevard
Public Safety Building
Rochester NY 14614


M-SU 8:00AM-10:00PM



This program is offered at this site:

Rochester Police Department Administration

Main Address:

185 Exchange Boulevard

Public Safety Building

Rochester NY 14614

585-428-7033 (Chief of Police)

422 South Clinton Avenue
Rochester, NY 14620

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