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Agency: New York State Public Service Commission - Department of Public Service

New York State Public Service Commission; Department of Public Service regulates the state's electric, gas, steam, telephone, cable and water utilities.

Contact

Main:
518-474-7080
Toll Free:
800-342-3377
(service/billing complaints)
Toll Free:
800-342-9871
(HEAP grants for people aged 60+ years)
Toll Free:
800-342-3355
(service shut off/termination)
Toll-Free:
1-800-342-3377
(Gas, electric, water, phone and cable TV service/billing complaints.)
Hot-Line:
1-800-342-3355
(your service has been, or is about to be, terminated for non-payment)
Fax:
518-474-0421
Email:
web.questions@dps.ny.gov
Map Marker Agency
3 Empire State Plaza
Albany NY 12223

Get directions

Hours

M-F 9:00AM-5:00PM

Staff

Rory Christian
Chairman
518-474-2523

Legal Status

Nonprofit

This agency has the following programs:

Department of Public Service

This agency has the following sites:

Main:
518-474-7080
Toll Free:
800-342-3355
(Shut off/terminated)
Toll Free:
800-342-3377
(services; billing issues)
Hot-Line:
800-342-3355
(Services being cut off; have been cut off)
Website:
www.dps.ny.gov
Email:
web.questions@dps.ny.gov

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