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Finger Lakes Comprehensive Psychiatric Emergency Program


* Provides a 5 component comprehensive psychiatric emergency program serving the residents of a 4 county area.
  • Services to adults and youth
  • Psychiatric screening and assessment that takes place at Clifton Springs Hospital Emergency Room
  • Comprehensive and brief assessments offered
  • Mobile crisis outreach/interim service.¬†Mobile crisis outreach is available 7 days a week during the day and evening hours
  • Follow up clinical and evaluation services to those seen in the above situations
  • Extended observation beds located in Clifton Springs Hospital for extended observation and stabilization without admission to the inpatient programs.¬†Patient can stay up to 72 hours while being assessed
  • Crisis residential beds. ¬†Arrangements via Elmira Psychiatric Center or Rochester Psychiatric Center for those experiencing mental health and housing crisis, need a controlled living arrangement and are not a danger to themselves or others
  • Maximum time for each CPEP admission is five consecutive days

Eligibility: Resident of Ontario, Wayne, Yates or Seneca Counties. Be in need of psychiatric crisis services.

Application Process: Call 2-1-1/LIFE LINE for information.

Required Documentation: Call for information.

Fees: Third party insurance. Client may be billed co-pay. Private pay.

Ontario, Wayne, Seneca and Yates Counties.

Clifton Springs Hospital and Clinic

Clifton Springs Hospital and Clinic provides primary and specialty health care and behavioral health services.

2 Coulter Road
Clifton Springs NY 14432

Website: www.rochesterregional.org/locations/ . . . tal-clinic

Hours: M-F 8:00AM-5:00PM 24-hour emergency service

Disabled: Wheelchair Accessible


585-275-5151 (2-1-1/LIFE LINE)
315-462-1080 (FLCPEP Main Office)

Email: bethany.felicita@rochesterregional.org

2 Coulter Road
Clifton Springs NY 14432


Bethany Felicita
Manager ED Psych


Other language assistance available.

This program is offered at this site:

Clifton Springs Hospital and Clinic

Main Address:

2 Coulter Road

Clifton Springs NY 14432

315-462-1911 (Emergency Department)
315-462-2430 (Emergency Department Fax)

422 South Clinton Avenue
Rochester, NY 14620

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