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Information and Referral Services

(Program)

* Provides comprehensive telephone information and referral services.
* Offers connection to tax preparation assistance.

Eligibility: None.

Application Process: Call for information.

Required Documentation: None.

Fees: No fee for service.

Cortland and Tompkins Counties.

2-1-1 Tompkins/Cortland Community Services Helpline**
(Agency)

2-1-1 Tompkins/Cortland provides information and referral services for those who live and work in Tompkins and Cortland Counties. 2-1-1 Tompkins/Cortland is a program of the Human Services Coalition of Tompkins County.

118 North Tioga Street
Suite 304
Ithaca City NY 14850

Website: www.211tompkins.org

Hours: Services provided locally: M-F 8:30AM-5:00PM
Live chat: M-F 8:30AM-5:00PM
Text Service: M-F 9:00AM-4:00PM
After-hours, weekends and holidays through 2-1-1/LIFE LINE in Rochester

Contact

Service/Intake:
211 (Accessible from Tompkins and Cortland Counties , 24 Hour Line)
Toll Free:
877-211-8667 (For those calling from outside Tompkins and Cortland Counties)
Text:
898211 (TXT211) (Text Zip Code to 898211)

118 North Tioga Street
Suite 304
Ithaca City NY 14850

Hours

2-1-1 Services: 24 hours

Languages

Translator service available as needed., Spanish, English

This program is offered at this site:

2-1-1 Tompkins/Cortland Community Services Helpline**

Main Address:

118 North Tioga Street

Suite 304

Ithaca City NY 14850

Main:
Text:
898211 (TXT211) (Text Zip Code to 898211)


2-1-1/LIFE LINE
422 South Clinton Avenue
Rochester, NY 14620
211LIFELINE.org

Agencies
Looking to add or update your information in the 2-1-1/LIFE LINE Community Resource Database click here.

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