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Patient/Family Support Services

Serving counties: Ontario

Programs that provide support services for patients and their families. Included are offices in hospitals or medical clinics that provide advocacy, social work services, or assistance related to admissions or billing; temporary housing for patients/families; mercy flights; morale boosting activities; and other services that support the ability of patients and their families to cope with illness.

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Found 8 resources (displaying 8)

Mercy Transportation

Medical Care Free Flights Program

Thru: PALS SkyHope

Eligibility:
Medical care must be over a 2-hour drive to be eligible for free air transportation. The patient must also be ambulatory and medically stable as well as be able to walk and climb a few stairs to board a small aircraft.
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PALS SkyHope

7110 Republic Airport
Farmingdale, NY

Hours:
7 days a week.

Mercy Medical Angels

Thru: Mercy Medical Angels

Eligibility:
None. Online referral only.

Mercy Medical Angels

Norfolk, VA

Miracle Flights

Thru: Miracle Flights

Eligibility:
Flights are subject to household income eligibility with supporting documentation. Call for more information.
Languages:
Spanish

Miracle Flights

Las Vegas, NV

Patient/Family Housing

Hope Lodge

Thru: American Cancer Society - Upstate New York Region

Eligibility:
Patients staying at a Hope Lodge must be in active cancer treatment and permanently reside more than 40 miles away from their cancer treatment center.
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American Cancer Society - Central New York Region

1120 South Goodman Street
Rochester, NY

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American Cancer Society B. Thomas Golisano Hope Lodge

1120 South Goodman Street
Rochester, NY

Hope Lodge Rochester NY

Cultural Competency Language Access

Thru: American Cancer Society

Eligibility:
Call for information.

American Cancer Society Regional Office - Rochester

Kennesaw, GA

Hours:
24 hours a day.

Personal Health Care Advocate Services

CSP/Community Programs

Thru: CSP/New York State Department of Health Cancer Services Program

Eligibility:
Call for information.

CSP/New York State Department of Health Cancer Services Program

HHUNY Care Management Services

Cultural Competency Language Access

Thru: Health Homes of Upstate New York

Eligibility:
Must be Medicaid eligible​/active Medicaid recipient and have: 2 chronic health conditions (asthma, diabetes, heart disease, COPD, obesity, substance abuse disorder, etc.) OR A single qualifying diagnosis, including serious mental illness (Bipolar Disorder, Schizophrenia, etc.), HIV​/AIDS, and significant behavioral, medical, or social risk conditions that can be addressed through care management.
Languages:
Arabic, Burmese, Karen, Somali, Spanish
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Health Homes of Upstate New York

1150 University Avenue
Suite 142A
Rochester, NY

Wish Foundations

Make A Wish

Thru: Make A Wish

Eligibility:
Ages 2 1​/2-18 years. Have a medically determined life-threatening medical condition at the time of referral.
Map Marker 5

Make A Wish

10 Office Parkway
Suite 500
Pittsford, NY

Cultural Competency BadgeCultural Competency

Language Access BadgeLanguage Access