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Health Facility Complaints

Serving counties: Cayuga

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing; incompetence of staff; cleanliness and safety of facilities; treatment of patients; quality of care; excessive fees; charges for services not rendered; unethical, improper or unprofessional conduct of personnel; or other inappropriate business practices of organizations that provide health care services.

All Topics Consumer Services Consumer Assistance and Protection Consumer Complaints Health Facility Complaints

Found 3 resources (displaying 3)

Health Maintenance Organization Complaints

Beneficiary and Family Centered Care Quality Improvement Organization

Thru: Livanta, LLC

Eligibility:

Medicare beneficiaries, or family members, caregivers, or advocates of a Medicare beneficiary.

Annapolis Junction, MD

Hours:

M-F 9:00AM-5:00PM (local time). SA, SU and Holidays 10:00AM-4:00PM (local time). 24 hour voicemail service is available.

Nursing Facility Complaints

Division of Housing and Adult Services Program

Thru: New York State Department of Health

Eligibility:

None.

New York State Department of Health - Rochester Field Office

1565 Jefferson Road
Suite 120
Rochester, NY

Hours:

M-F 8:30AM-5:00PM.

Office of the Professions Program

Thru: New York State Education Department

Eligibility:

None.

New York State Education Department - Office of the Professional Discipline

85 Allen Street
Suite 120
Rochester, NY

Cultural Competency

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