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Case/Care Management

Serving counties: Cayuga

Programs that develop plans for the evaluation, treatment and/or care of individuals who, because of age, illness, disability or other difficulties, need assistance in planning and arranging for services; which assess the individual's needs; coordinate the delivery of needed services; ensure that services are obtained in accordance with the case plan; and follow up and monitor progress to ensure that services are having a beneficial impact on the individual. Case management is a collaborative process characterized by communication, advocacy and resource management to promote high quality, cost-effective interventions and outcomes.

Found 45 resources (displaying 1 - 10)

Thru: HCR Care Management

Eligibility:
Individual 18 or older, who receives Medicaid and has a chronic medical diagnosis.
Languages:
Bosnian, Burmese, Croatian, French, Hindi, Karen, Nepali, Serbian, Somali, Spanish
Map Marker 1

Finger Lakes Office

85 Metro Park
Rochester, NY

Map Marker 2

Syracuse Office

290 Elwood Davis Road
Suite 104
Liverpool, NY

Thru: Hillside

Eligibility:
Medicaid recipients, including those who are already members of a Managed Care Organization (individuals who have both Medicaid and Medicare are also eligible). Those eligible need to meet one of the following conditions: Two or more chronic health conditions, such as asthma, diabetes, heart disease, mental health condition, or substance use disorder A significant mental illness A diagnosis of HIV ​/ AIDS
Languages:
American Sign Language, Spanish
Map Marker 3

Rochester Office

1 Mustard Street
Rochester, NY

Hours:
M-F 9:00AM-4:00PM.

Thru: Empowering People's Independence

Eligibility:
Varies by program. Call for information.
Languages:
Spanish
Map Marker 4

Empowering People's Independence - Endicott

31 Adams Avenue
Endicott, NY

Map Marker 5

Empowering People's Independence - Rochester

1650 South Avenue
Rochester, NY

Map Marker 6

Empowering People's Independence - Syracuse

6493 Ridings Road
Suite 112
Syracuse, NY

Thru: East Hill Medical Center

Eligibility:
None.
Map Marker 7

East Hill Medical Center - Genesee

144 Genesee Street
Suite 401
Auburn, NY

Hours:
M, TH 8:00AM-4:30PM. TU 8:00AM-6:00PM. W 8:00AM-7:00PM. F 8:00AM-12:00PM.

Thru: ACR Health

Eligibility:
Eligible Medicaid members with chronic illnesses. Call for information.
Languages:
Spanish, English
Map Marker 8

ACR Health Utica

287 Genesee Street
Suite 200
Utica, NY

Map Marker 9

Q Center

617 W Genesee Street
Syracuse, NY

Thru: LIFEPlan CCO NY

Eligibility:
Call for information.
Map Marker 10

LIFEPlan - Central New York

290 Elwood Davis Road, Suite 102
Thruway Office Building
Liverpool, NY

Thru: Patient Advocate Foundation

Eligibility:
-Be a U.S. Citizen or permanent resident of the U.S. -Have a confirmed diagnosis of a chronic or life-threatening disease OR need screening services related to symptoms of disease. -Be in active treatment, had treatment within the past 6 months, or going into treatment in the next 60 days (at a facility in the U.S. or U.S. Territories)
Languages:
Spanish

Patient Advocate Foundation

Hampton, VA

Hours:
M-F 8:00AM-5:00PM

Thru: Catholic Charities of the Finger Lakes

Eligibility:
Resident of the area served. Services available to all who are in need.
Map Marker 11

Geneva Office

94 Exchange Street
Geneva, NY

Thru: Cayuga County Office for the Aging

Eligibility:
For most services: ages 60 years and older. Nutrition program: Ages 60 years and older and spouses of any age. Home delivered meals: Homebound ages 60 years and over. Senior Farmers Market Nutrition Program: Low income.
Languages:
Other language assistance available.
Map Marker 12

Cayuga County Office for the Aging

149 Genesee Street
Auburn, NY

Hours:
M-F 8:00AM-4:00PM.

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