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Protective Services

Serving counties: Monroe

Programs that provide investigation and intervention services to ensure the safety and well-being of individuals who are vulnerable to abuse, neglect and/or exploitation.

Found 8 resources (displaying 8)

Adult Protective Intervention/Investigation

Adult Protective Services

Language Access

Thru: Monroe County Department of Human Services

Eligibility:
Ages 18 years and older. Physical or mental impairments. Unable to function independently without a resource willing​/able to care for the person.
Map Marker 1

Adult Protective Services

691 St. Paul Street
Rochester, NY

Hours:
Calls answered M-F 9:00AM-4:00PM.

Child Abuse Registries

New York Statewide Central Register

Language Access

Thru: New York State Office of Children and Family Services

Eligibility:
None.
Map Marker 2

New York State Office of Children and Family Services

52 Washington Street
Capital View Office Park
Rensselaer, NY

Hours:
24 hours.

Child Abuse Reporting/Emergency Response

Child Protective Services

Language Access

Thru: Monroe County Department of Human Services

Eligibility:
None.
Map Marker 3

Monroe County Department of Human Services Westfall Road

111 Westfall Road
Rochester, NY

Hours:
Child Protective: M-F 9:00AM-5:00PM. After hours: 4:00PM-12:00AM. On call: 12:00AM-9:00AM. After hours weekends and holidays: 9:00AM-7:00PM. On call: 7:00PM-9:00AM.

Division of Child Welfare and Community Services

Language Access

Thru: New York State Office of Children and Family Services

Eligibility:
None.
Map Marker 4

Rochester Regional Office

259 Monroe Avenue
3rd floor, Suite 301
Rochester, NY

Map Marker 5

Syracuse Regional Office

100 S Salina Street
Suite 350
Syracuse, NY

New York Statewide Central Register

Language Access

Thru: New York State Office of Children and Family Services

Eligibility:
None.
Map Marker 6

New York State Office of Children and Family Services

52 Washington Street
Capital View Office Park
Rensselaer, NY

Hours:
24 hours.

Dependency Investigation

Division of Child Welfare and Community Services

Language Access

Thru: New York State Office of Children and Family Services

Eligibility:
None.
Map Marker 7

Rochester Regional Office

259 Monroe Avenue
3rd floor, Suite 301
Rochester, NY

Map Marker 8

Syracuse Regional Office

100 S Salina Street
Suite 350
Syracuse, NY

Family Maintenance/Reunification

Children, Youth and Family Services Programs

Cultural Competency Language Access

Thru: Catholic Charities Family and Community Services

Eligibility:
Call for information.
Languages:
Spanish
Map Marker 9

Jay Street Location

1099 Jay Street
Building J
Rochester, NY

Division of Child Welfare and Community Services

Language Access

Thru: New York State Office of Children and Family Services

Eligibility:
None.
Map Marker 10

Rochester Regional Office

259 Monroe Avenue
3rd floor, Suite 301
Rochester, NY

Map Marker 11

Syracuse Regional Office

100 S Salina Street
Suite 350
Syracuse, NY

Permanency Planning for Foster Youth

Division of Child Welfare and Community Services

Language Access

Thru: New York State Office of Children and Family Services

Eligibility:
None.
Map Marker 12

Rochester Regional Office

259 Monroe Avenue
3rd floor, Suite 301
Rochester, NY

Map Marker 13

Syracuse Regional Office

100 S Salina Street
Suite 350
Syracuse, NY

Permanent Placement Supervision

Division of Child Welfare and Community Services

Language Access

Thru: New York State Office of Children and Family Services

Eligibility:
None.
Map Marker 14

Rochester Regional Office

259 Monroe Avenue
3rd floor, Suite 301
Rochester, NY

Map Marker 15

Syracuse Regional Office

100 S Salina Street
Suite 350
Syracuse, NY

Public Guardianship/Conservatorship Programs

Arc of Monroe

Language Access

Thru: Arc of Monroe

Eligibility:
Determined through the Office of People with Developmental Disabilities, must have an established diagnosis of a developmental disability (Autism, Cerebral Palsy, Epilepsy, Intellectual Disability, Traumatic Brain Injury, other Neurological Impairment) must exist prior to age 22, with an expected continuation of the condition. Call for more information.
Languages:
American Sign Language, Spanish
Map Marker 16

Arc of Monroe

2060 Brighton Henrietta Townline Road
Rochester, NY

Monroe County Surrogate's Court

Thru: Monroe County Surrogate's Court

Eligibility:
The subject of the proceeding should be or had been a resident of Monroe County.
Map Marker 17

Monroe County Surrogate's Court

99 Exchange Boulevard
Room 541, Hall of Justice
Rochester, NY

Residential Services

Thru: CDS Monarch

Eligibility:
Ages 18 years or over. Developmentally disabled. Additional requirements for each program.
Languages:
American Sign Language
Map Marker 18

CDS Wolf Life Transitions Center

860 Hard Road
Webster, NY

Cultural Competency BadgeCultural Competency

Language Access BadgeLanguage Access