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Utility Service Complaints

Serving counties: Seneca

Programs that accept and, where possible, attempt to resolve complaints regarding the rates, services, equipment, unethical or improper conduct of personnel or other inappropriate business practices of companies that provide electricity, water, natural gas or telephone services.

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Department of Public Service

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Thru: New York State Public Service Commission Department of Public Service

Eligibility:
None.
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New York State Public Service Commission Department of Public Service

3 Empire State Plaza
Albany, NY

Hours:
Gas and electric shut off, emergencies Hotline: M-F 7:30AM-7:30PM. Non-emergency for all services; Complaint Line: M-F 8:30AM-4:00PM. General inquiries and help re: cable, gas, electric, water; Complaint Line: M-F 8:30AM-4:00PM.

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