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Case/Care Management

Serving counties: Ontario

Programs that develop plans for the evaluation, treatment and/or care of individuals who, because of age, illness, disability or other difficulties, need assistance in planning and arranging for services; which assess the individual's needs; coordinate the delivery of needed services; ensure that services are obtained in accordance with the case plan; and follow up and monitor progress to ensure that services are having a beneficial impact on the individual. Case management is a collaborative process characterized by communication, advocacy and resource management to promote high quality, cost-effective interventions and outcomes.

Found 52 resources (displaying 1 - 10)

Adult Day Health Program

Thru: VA Finger Lakes Healthcare System Canandaigua

Eligibility:
Veteran of one of the US Armed Forces. Honorably discharged. Veterans of allied countries may be treated if care is authorized by said countries.
Map Marker 1

VA Finger Lakes Healthcare System Canandaigua

400 Fort Hill Avenue
Canandaigua, NY

Adult Health Home Care Management

Language Access

Thru: HCR Care Management

Eligibility:
Individual 18 or older, who receives Medicaid and has a chronic medical diagnosis.
Languages:
Bosnian, Burmese, Croatian, French, Hindi, Karen, Nepali, Serbian, Somali, Spanish
Map Marker 2

Finger Lakes Office

85 Metro Park
Rochester, NY

Map Marker 3

Syracuse Office

290 Elwood Davis Road
Suite 104
Liverpool, NY

Adult Health Homes - Care Coordination Services

Cultural Competency Language Access

Thru: Catholic Charities Family and Community Services

Eligibility:
Must be Medicaid eligible. Call for information.
Languages:
Spanish
Map Marker 4

Jay Street Location

1099 Jay Street
Building J
Rochester, NY

Adult Health Homes

Language Access

Thru: Hillside

Eligibility:
Medicaid recipients, including those who are already members of a Managed Care Organization (individuals who have both Medicaid and Medicare are also eligible). Those eligible need to meet one of the following conditions: Two or more chronic health conditions, such as asthma, diabetes, heart disease, mental health condition, or substance use disorder A significant mental illness A diagnosis of HIV ​/ AIDS
Languages:
American Sign Language, Spanish
Map Marker 5

Rochester Office

1 Mustard Street
Rochester, NY

Hours:
M-F 9:00AM-4:00PM.

Advocacy and Case Management Services

Language Access

Thru: Empowering People's Independence

Eligibility:
Varies by program. Call for information.
Languages:
Spanish
Map Marker 6

Empowering People's Independence - Endicott

31 Adams Avenue
Endicott, NY

Map Marker 7

Empowering People's Independence - Rochester

1650 South Avenue
Rochester, NY

Map Marker 8

Empowering People's Independence - Syracuse

6493 Ridings Road
Suite 112
Syracuse, NY

Assistance for Homeless Veterans

Thru: Department of Veterans Affairs Homeless Programs Department

Eligibility:
Meets criteria for Homeless Programs Services. Please contact HCHV Outreach.
Map Marker 9

Department of Veterans Affairs Homeless Programs Department

260 Calkins Road
Rochester, NY

Hours:
M-F 7:30AM-4:00PM. Hotline: 24 Hours.

Blossom: Modern Home Care Solutions of Western New York

Cultural Competency Language Access

Thru: Blossom: Modern Home Care Solutions of Western New York

Eligibility:
Older adults and individuals with disabilities. Call for more information.
Languages:
Spanish., Spanish
Map Marker 10

Blossom: Modern Home Care Solutions of Western New York

70 Carlson Road
Rochester, NY

Hours:
Office Hours: M-F 8:30AM-4:30PM. Other hours available by appointment. On-call services: 24 hours a day.

Care Management

Cultural Competency Language Access

Thru: Trillium Health

Eligibility:
Varies by service, call for information.
Languages:
American Sign Language, Spanish
Map Marker 11

Trillium Health

259 Monroe Avenue
Rochester, NY

Care Management for Children (Children's Health Home)

Language Access

Thru: People Inc.

Eligibility:
Birth to 21 years of age. Must be enrolled in Medicaid and have 2 chronic health conditions (HIV​/AIDS, Serious Emotional Disturbance or Complex Trauma, and other disabilities).
Map Marker 12

People Inc.

1860 Buffalo Road
Rochester, NY

Hours:
M-F 8:30AM-4:00PM.

Case Management Services

Thru: Patient Advocate Foundation

Eligibility:
-Be a U.S. Citizen or permanent resident of the U.S. -Have a confirmed diagnosis of a chronic or life-threatening disease OR need screening services related to symptoms of disease. -Be in active treatment, had treatment within the past 6 months, or going into treatment in the next 60 days (at a facility in the U.S. or U.S. Territories)
Languages:
Spanish

Patient Advocate Foundation

Hampton, VA

Hours:
M-F 8:00AM-5:00PM

Cultural Competency BadgeCultural Competency

Language Access BadgeLanguage Access


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