Programs that provide comprehensive support services for ex-offenders (also known as returning or returned citizens) who need assistance preparing for, finding and retaining paid employment. Services may include vocational assessment; guidance relating to resume preparation, job application letters and questionnaires, interview techniques, appropriate dress and personal-social behaviors that will allow them to get along with employers and co-workers on the job; job skills development support; job placement assistance; limited periods of subsidized employment, where necessary; and/or on-the-job support, as required, by a personal case manager who may visit the individual while at work, meet with the person's supervisor and/or co-workers and provide whatever assistance the ex-offender needs to meet the challenges of entering the workforce and retain his or her position.