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Programs that provide consultation/technical assistance, information, research, training or outsourcing services for nonprofit organizations, small businesses and other groups that need assistance in the areas of program planning, development, administration and/or evaluation; or which relate to specific technical facets of operation including board development, conference planning, credentialing, ethics, facility administration, financial management, fundraising, human resources management, information technology management, legal decision making, marketing, networking/relationship building and/or public relations. Delivery methods focus on how a particular service is provided as opposed to the specific content area being addressed.