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Child Abuse Hotlines

Programs that provide immediate assistance for parents who have abused or fear they may abuse their children with the objective of defusing the parent's anger and frustration and ensuring the child's future safety through referrals for ongoing support and treatment. Also included may be services for abused children and concerned others who are in need of advice, guidance and/or emotional support. Hotline staff are generally available via telephone, email, chat and/or text.

Found 5 resources (displaying 5)

Thru: Monroe County Department of Human Services

Eligibility:
None.
Map Marker 1

Monroe County Department of Human Services Westfall Road

111 Westfall Road
Rochester, NY

Hours:
Child Protective: M-F 9:00AM-5:00PM. After hours: 4:00PM-12:00AM. On call: 12:00AM-9:00AM. After hours weekends and holidays: 9:00AM-7:00PM. On call: 7:00PM-9:00AM.

Thru: Ontario County Department of Social Services/DSS

Eligibility:
None.
Map Marker 2

Ontario County Department of Social Services Canandaigua

3010 County Complex Drive
Canandaigua, NY

Hours:
Office: M-F 8:00AM-5:00PM. Hotline: 24 hours.

Thru: Darkness To Light

Eligibility:
None.
Languages:
Spanish

Darkness To Light

Mount Pleasant, SC

Hours:
M-F 9:00AM-5:00PM.

Thru: New York State Office of Children and Family Services

Eligibility:
None.
Map Marker 3

New York State Office of Children and Family Services

52 Washington Street
Capital View Office Park
Rensselaer, NY

Map Marker 4

Rochester Regional Office

259 Monroe Avenue
3rd floor, Suite 301
Rochester, NY

Map Marker 5

Syracuse Regional Office

100 S Salina Street
Suite 350
Syracuse, NY

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