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Protective Services

Serving counties: Monroe

Programs that provide investigation and intervention services to ensure the safety and well-being of individuals who are vulnerable to abuse, neglect and/or exploitation.

Found 8 resources (displaying 8)

Adult Protective Intervention/Investigation

Thru: Monroe County Department of Human Services

Eligibility:
Ages 18 years and older. Physical or mental impairments. Unable to function independently without a resource willing​/able to care for the person.
Map Marker 1

Adult Protective Services

691 St. Paul Street
Rochester, NY

Hours:
Calls answered M-F 9:00AM-4:00PM.

Child Abuse Registries

Thru: New York State Office of Children and Family Services

Eligibility:
None.
Map Marker 2

New York State Office of Children and Family Services

52 Washington Street
Capital View Office Park
Rensselaer, NY

Map Marker 3

Rochester Regional Office

259 Monroe Avenue
3rd floor, Suite 301
Rochester, NY

Map Marker 4

Syracuse Regional Office

100 S Salina Street
Suite 350
Syracuse, NY

Child Abuse Reporting/Emergency Response

Thru: Monroe County Department of Human Services

Eligibility:
None.
Map Marker 5

Monroe County Department of Human Services Westfall Road

111 Westfall Road
Rochester, NY

Hours:
Child Protective: M-F 9:00AM-5:00PM. After hours: 4:00PM-12:00AM. On call: 12:00AM-9:00AM. After hours weekends and holidays: 9:00AM-7:00PM. On call: 7:00PM-9:00AM.

Thru: New York State Office of Children and Family Services

Eligibility:
None.
Map Marker 6

Rochester Regional Office

259 Monroe Avenue
3rd floor, Suite 301
Rochester, NY

Map Marker 7

Syracuse Regional Office

100 S Salina Street
Suite 350
Syracuse, NY

Thru: New York State Office of Children and Family Services

Eligibility:
None.
Map Marker 8

New York State Office of Children and Family Services

52 Washington Street
Capital View Office Park
Rensselaer, NY

Map Marker 9

Rochester Regional Office

259 Monroe Avenue
3rd floor, Suite 301
Rochester, NY

Map Marker 10

Syracuse Regional Office

100 S Salina Street
Suite 350
Syracuse, NY

Dependency Investigation

Thru: New York State Office of Children and Family Services

Eligibility:
None.
Map Marker 11

Rochester Regional Office

259 Monroe Avenue
3rd floor, Suite 301
Rochester, NY

Map Marker 12

Syracuse Regional Office

100 S Salina Street
Suite 350
Syracuse, NY

Family Maintenance/Reunification

Thru: Catholic Charities Family and Community Services

Eligibility:
Call for information.
Languages:
Spanish
Map Marker 13

Jay Street Location

1099 Jay Street
Building J
Rochester, NY

Thru: New York State Office of Children and Family Services

Eligibility:
None.
Map Marker 14

Rochester Regional Office

259 Monroe Avenue
3rd floor, Suite 301
Rochester, NY

Map Marker 15

Syracuse Regional Office

100 S Salina Street
Suite 350
Syracuse, NY

Permanency Planning for Foster Youth

Thru: New York State Office of Children and Family Services

Eligibility:
None.
Map Marker 16

Rochester Regional Office

259 Monroe Avenue
3rd floor, Suite 301
Rochester, NY

Map Marker 17

Syracuse Regional Office

100 S Salina Street
Suite 350
Syracuse, NY

Permanent Placement Supervision

Thru: New York State Office of Children and Family Services

Eligibility:
None.
Map Marker 18

Rochester Regional Office

259 Monroe Avenue
3rd floor, Suite 301
Rochester, NY

Map Marker 19

Syracuse Regional Office

100 S Salina Street
Suite 350
Syracuse, NY

Public Guardianship/Conservatorship Programs

Thru: Arc of Monroe

Eligibility:
Determined through the Office of People with Developmental Disabilities, must have an established diagnosis of a developmental disability (Autism, Cerebral Palsy, Epilepsy, Intellectual Disability, Traumatic Brain Injury, other Neurological Impairment) must exist prior to age 22, with an expected continuation of the condition. Call for more information.
Languages:
American Sign Language, Spanish
Map Marker 20

Arc of Monroe

2060 Brighton Henrietta Townline Road
Rochester, NY

Thru: Monroe County Surrogate's Court

Eligibility:
The subject of the proceeding should be or had been a resident of Monroe County. 17A guardianship proceedings for persons above the age of 18 with a disabilty and under age 18 if there is property involved.
Map Marker 21

Monroe County Surrogate's Court

99 Exchange Boulevard
Room 541
Rochester, NY

Thru: CDS Monarch

Eligibility:
Ages 18 years or over. Developmentally disabled. Additional requirements for each program.
Languages:
American Sign Language
Map Marker 22

CDS Wolf Life Transitions Center

860 Hard Road
Webster, NY

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