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Organizations that are actively seeking individuals with the requisite skills, experience and, in some cases, licensing, who are willing to work on a voluntary basis without remuneration providing information about and referral to local service providers that can meet a particular individual's needs; or emotional support, problem-solving assistance, information and guidance for people who are having difficulty in coping with a traumatic experience or a personal relationship, struggling with substance abuse or in making the adjustments that are required by their particular stage in life.