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Case/Care Management

Serving counties: Wayne

Programs that develop plans for the evaluation, treatment and/or care of individuals who, because of age, illness, disability or other difficulties, need assistance in planning and arranging for services; which assess the individual's needs; coordinate the delivery of needed services; ensure that services are obtained in accordance with the case plan; and follow up and monitor progress to ensure that services are having a beneficial impact on the individual. Case management is a collaborative process characterized by communication, advocacy and resource management to promote high quality, cost-effective interventions and outcomes.

Found 61 resources (displaying 1 - 10)

Thru: VA Finger Lakes Healthcare System Canandaigua

Eligibility:
Veteran of one of the US Armed Forces. Honorably discharged. Veterans of allied countries may be treated if care is authorized by said countries.
Map Marker 1

VA Finger Lakes Healthcare System Canandaigua

400 Fort Hill Avenue
Canandaigua, NY

Thru: HCR Care Management

Eligibility:
Individual 18 or older, who receives Medicaid and has a chronic medical diagnosis.
Languages:
Bosnian, Burmese, Croatian, French, Hindi, Karen, Nepali, Serbian, Somali, Spanish
Map Marker 2

Finger Lakes Office

85 Metro Park
Rochester, NY

Map Marker 3

Syracuse Office

290 Elwood Davis Road
Suite 104
Liverpool, NY

Thru: Catholic Charities Family and Community Services

Eligibility:
Must be Medicaid eligible. Call for information.
Languages:
Spanish
Map Marker 4

Jay Street Location

1099 Jay Street
Building J
Rochester, NY

Thru: Hillside

Eligibility:
Medicaid recipients, including those who are already members of a Managed Care Organization (individuals who have both Medicaid and Medicare are also eligible). Those eligible need to meet one of the following conditions: Two or more chronic health conditions, such as asthma, diabetes, heart disease, mental health condition, or substance use disorder A significant mental illness A diagnosis of HIV ​/ AIDS
Languages:
American Sign Language, Spanish
Map Marker 5

Rochester Office

1 Mustard Street
Rochester, NY

Hours:
M-F 9:00AM-4:00PM.

Thru: Villa of Hope

Eligibility:
Ages 18 or older. Must be a Medicaid recipient, must meet one of the following conditions: a significant mental illness two or more chronic health conditions such as asthma, diabetes, heart disease, mental health condition, or substance use disorder, must have risk factors that impact daily life functioning.
Map Marker 6

Villa of Hope - Jay Street

1099 Jay Street
Building J
Rochester, NY

Hours:
M-F 9:00AM-5:00PM. 24 hour on-call available for enrolled clients.

Thru: Empowering People's Independence

Eligibility:
Varies by program. Call for information.
Languages:
Spanish
Map Marker 7

Empowering People's Independence - Endicott

31 Adams Avenue
Endicott, NY

Map Marker 8

Empowering People's Independence - Rochester

1650 South Avenue
Rochester, NY

Map Marker 9

Empowering People's Independence - Syracuse

6493 Ridings Road
Suite 112
Syracuse, NY

Thru: Department of Veterans Affairs Homeless Programs Department

Eligibility:
Meets criteria for Homeless Programs Services. Please contact HCHV Outreach.
Map Marker 10

Department of Veterans Affairs Homeless Programs Department

260 Calkins Road
Rochester, NY

Hours:
M-F 7:30AM-4:00PM. Hotline: 24 Hours.

Thru: Blossom: Modern Home Care Solutions of Western New York

Eligibility:
Older adults and individuals with disabilities. Call for more information.
Languages:
Spanish., Spanish
Map Marker 11

Blossom: Modern Home Care Solutions of Western New York

70 Carlson Road
Rochester, NY

Hours:
Office Hours: M-F 8:30AM-4:30PM. Other hours available by appointment. On-call services: 24 hours a day.

Thru: Trillium Health

Eligibility:
Varies by service, call for information.
Languages:
American Sign Language, Spanish
Map Marker 12

Trillium Health

259 Monroe Avenue
Rochester, NY

Thru: People Inc.

Eligibility:
Birth to 21 years of age. Must be enrolled in Medicaid and have 2 chronic health conditions (HIV​/AIDS, Serious Emotional Disturbance or Complex Trauma, and other disabilities).
Map Marker 13

People Inc.

1860 Buffalo Road
Rochester, NY

Hours:
M-F 8:30AM-4:00PM.

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