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Programs that publish books, journals, articles, monographs, manuals, fact sheets, service provider directories or other materials in printed or electronic format which are designed to increase the knowledge and skills of readers in the areas of program planning, development, administration and/or evaluation; or which relate to specific technical facets of operation including board development, conference planning, credentialing, ethics, facility administration, financial management, fundraising, human resources management, information technology management, legal decision making, marketing, networking/relationship building and/or public relations. Also included are programs that maintain websites or web guides which provide access to information on these topics.