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Case/Care Management

Programs that develop plans for the evaluation, treatment and/or care of individuals who, because of age, illness, disability or other difficulties, need assistance in planning and arranging for services; which assess the individual's needs; coordinate the delivery of needed services; ensure that services are obtained in accordance with the case plan; and follow up and monitor progress to ensure that services are having a beneficial impact on the individual. Case management is a collaborative process characterized by communication, advocacy and resource management to promote high quality, cost-effective interventions and outcomes.

Found 131 resources (displaying 1 - 10)

Action Front Center

Language Access

Thru: Action for A Better Community

Eligibility:
Living with HIV or engaging in risk behaviors for HIV, STIs, and viral hepatitis.
Languages:
Spanish
Map Marker 1

Action for A Better Community Action Front Center

33 Chestnut Street
Rochester, NY

Hours:
M-F 8:30AM-5:00PM. Drop-in HIV testing: M 1:00PM-4PM. W 9:00AM-4:00PM. Other times by appointment.

Adult Day Health Program

Thru: VA Finger Lakes Healthcare System Canandaigua

Eligibility:
Veteran of one of the US Armed Forces. Honorably discharged. Veterans of allied countries may be treated if care is authorized by said countries.
Map Marker 2

VA Finger Lakes Healthcare System Canandaigua

400 Fort Hill Avenue
Canandaigua, NY

Adult Health Home Care Management

Language Access

Thru: HCR Care Management

Eligibility:
Individual 18 or older, who receives Medicaid and has a chronic medical diagnosis.
Languages:
Bosnian, Burmese, Croatian, French, Hindi, Karen, Nepali, Serbian, Somali, Spanish
Map Marker 3

Finger Lakes Office

85 Metro Park
Rochester, NY

Map Marker 4

Syracuse Office

290 Elwood Davis Road
Suite 104
Liverpool, NY

Adult Health Home Care Management

Thru: Ibero-American Action League, Inc.

Eligibility:
Adults with active Medicaid who have two or more chronic conditions. Chronic conditions may include mental health, substance use disorder, asthma, diabetes, heart disease, being overweight, HIV​/AIDS and others.
Languages:
Spanish
Map Marker 5

Ibero-American Action League, Inc.

124 Evergreen Street
Rochester, NY

Adult Health Homes - Care Coordination Services

Cultural Competency Language Access

Thru: Catholic Charities Family and Community Services

Eligibility:
Must be Medicaid eligible. Call for information.
Languages:
Spanish
Map Marker 6

Jay Street Location

1099 Jay Street
Building J
Rochester, NY

Adult Health Homes

Language Access

Thru: Hillside

Eligibility:
Medicaid recipients, including those who are already members of a Managed Care Organization (individuals who have both Medicaid and Medicare are also eligible). Those eligible need to meet one of the following conditions: Two or more chronic health conditions, such as asthma, diabetes, heart disease, mental health condition, or substance use disorder A significant mental illness A diagnosis of HIV ​/ AIDS
Languages:
American Sign Language, Spanish
Map Marker 7

Rochester Office

1 Mustard Street
Rochester, NY

Hours:
M-F 9:00AM-4:00PM.

Adult Health Homes

Cultural Competency Language Access

Thru: Villa of Hope

Eligibility:
Ages 18 or older. Must be a Medicaid recipient, must meet one of the following conditions: a significant mental illness two or more chronic health conditions such as asthma, diabetes, heart disease, mental health condition, or substance use disorder, must have risk factors that impact daily life functioning.
Map Marker 8

Villa of Hope - Jay Street

1099 Jay Street
Building J
Rochester, NY

Hours:
M-F 9:00AM-5:00PM. 24 hour on-call available for enrolled clients.

Advocacy and Case Management Services

Thru: Baden Street Settlement

Eligibility:
Documented evidence by licensed professionals that diagnosis exists.
Languages:
Spanish
Map Marker 9

Baden Street Settlement - Dr. George Simmons Counseling and Support Center

585 Joseph Avenue
Rochester, NY

Advocacy and Case Management Services

Language Access

Thru: Empowering People's Independence

Eligibility:
Varies by program. Call for information.
Languages:
Spanish
Map Marker 10

Empowering People's Independence - Endicott

31 Adams Avenue
Endicott, NY

Map Marker 11

Empowering People's Independence - Rochester

1650 South Avenue
Rochester, NY

Map Marker 12

Empowering People's Independence - Syracuse

6493 Ridings Road
Suite 112
Syracuse, NY

Aging and Adult Services Program

Cultural Competency Language Access

Thru: Catholic Charities Family and Community Services

Eligibility:
Ages 60 years and older or their caregivers.
Languages:
Language services available on-site, notify staff if needed., Spanish
Map Marker 13

Catholic Charities Family and Community Services

87 N Clinton Avenue
Rochester, NY

Cultural Competency BadgeCultural Competency

Language Access BadgeLanguage Access


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